Privacy Policy

    Last updated: 25 March 2026

    1. Introduction

    Allbuild Frames & Trusses ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage our services.

    2. Information We Collect

    We may collect the following types of personal information:

    • Contact Information: Name, email address, phone number, and postal address when you submit a quote request or contact form.
    • Project Details: Information about your building project, including plans, specifications, and site addresses.
    • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
    • Uploaded Files: Any documents, plans, or files you upload through our website for quoting or consultation purposes.

    3. How We Use Your Information

    We use the information we collect for the following purposes:

    • To respond to your enquiries and provide quotes
    • To deliver our framing, truss, and structural services
    • To communicate with you about your project
    • To improve our website and services
    • To comply with legal obligations

    4. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your information with:

    • Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., email services, cloud storage).
    • Professional Partners: Engineers, architects, or other professionals involved in your project, only with your consent.
    • Legal Requirements: When required by law, regulation, or legal process.

    5. Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

    6. Cookies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

    7. Your Rights

    Under the Australian Privacy Act 1988, you have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information
    • Withdraw consent for marketing communications

    8. Contact Us

    If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: